Our Privacy Policy

IMS (Instant Machine Services) respects your right to privacy and take utmost care to keep your personal information safe and secure. For this reason, we want you to know how we collect, use and disclose personal and other information which Impact PC Support receives in connection with the Web services we provide to the users.

Information We May Collect From You

IMS (Instant Machine Services) is an online web support company that delivers services to the users through web based tools and telephone. These tools allow us to connect users’ computer with their consent, for which we need certain information from the users to deliver services.

Some information users provide themselves such as when requested by a form or on the phone. Other information might be collected through our diagnostic and related tools as our computer works with users’ computers to provide the services.

IMS (Instant Machine Services) asks for your personal information solely with the objective of providing services. Your personal information may include contact information such as name, email address, postal address, personal identifier, etc. That’s apart, we may ask for payment information such as credit card information.

We generally collect this information in order to contact you regarding the services you have requested for. When you register for the services then IMS (Instant Machine Services) uses payment information to complete the transaction.

Generally, this information helps us to provide personalized support, and to update our support tools and enhance our support products lists.